OpenSwagger

Privacy Policy

Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Information We Collect

Personal Information

  • Account Information: Name, email address, phone number, profile photo
  • Profile Data: Custom nicknames, social media links, address information
  • Authentication Data: Login credentials, multi-factor authentication settings
  • Role Information: Platform participant status and subscription level

Business Information

  • Network Data: User referrals, network connections, platform fee sharing
  • Transaction Data: Order history, payment information, shipping addresses
  • Product Data: Product listings, inventory, pricing (for service subscribers)
  • Event Data: Event details, ticket sales, attendee information (for event hosts)

Usage Information

  • Platform Activity: Page views, feature usage, session duration
  • Device Information: IP address, browser type, device identifiers
  • Analytics Data: Performance metrics, user interactions, error logs

2. How We Use Your Information

Platform Operations

  • Provide and maintain OpenSwagger services
  • Process transactions and manage orders
  • Calculate and distribute platform fee sharing
  • Facilitate referral network connections

Communications

  • Send transactional emails and SMS notifications
  • Provide customer support and technical assistance
  • Share platform updates and feature announcements
  • Send platform fee sharing and earnings notifications
  • Send marketing and promotional communications (with consent)
  • Deliver account security alerts and verification codes

3. Email and SMS Communications

Email Communications

  • Transactional Emails: Order confirmations, commission notifications, security alerts
  • Marketing Emails: Promotional offers, platform updates, feature announcements
  • Unsubscribe: All marketing emails include unsubscribe links
  • CAN-SPAM Compliance: We comply with all applicable anti-spam regulations

SMS Communications

  • Opt-In Required: SMS notifications require explicit consent
  • Message Frequency: Varies based on account activity and preferences
  • Standard Rates: Message and data rates may apply from your carrier
  • Opt-Out: Reply STOP to any SMS to unsubscribe immediately
  • Help: Reply HELP for assistance or contact support
  • TCPA Compliance: We comply with Telephone Consumer Protection Act requirements

4. Data Security

We implement industry-standard security measures including encryption, access controls, and continuous monitoring to protect your information.

5. Your Rights

  • Access: View and download your personal information
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Communication Preferences: Opt out of non-essential communications

6. Contact Information

Privacy Inquiries: privacy@openswagger.com
Response Time: We respond to privacy requests within 30 days

Platform Disclaimer: OpenSwagger is a technology platform providing social commerce infrastructure. Platform fee-sharing is based on technology utilization and is not guaranteed. This is not an income opportunity or business venture.

This Privacy Policy is effective as of the date listed above and applies to all users of the OpenSwagger platform.